RVR-YTP-554

Issue summary

• The error code RVR-YTP-554 in the Yotpo data connector on Data Integration indicates an "Invalid response" during the data fetching process. This generally implies that the server from which data is you are requesting did not return a valid or expected response format. This may be due to factors such as incorrect API keys, misconfigured endpoints, or issues with how to structure the data requests.

Action steps

To resolve the error, follow these steps:

• Verify API Keys and Credentials: Make sure that the API keys and credentials used for connecting to Yotpo are correct and have not expired.
• Check Endpoint Configuration: Confirm that the endpoint URLs and any parameters in your Data Integration setup match those expected by Yotpo's API.
• Inspect Request Structure: Ensure that the requests you send to Yotpo are correctly structured according to their API documentation. You may refer to official Data Integration documentation for guidance on correctly formatting API requests .
• Review Yotpo API Documentation: Yotpo may have specific requirements for request headers or payloads that need to meet. Reviewing their developer documentation could reveal necessary changes to your request settings.
• Consider Re-initialization: If you have recently changed your Yotpo configurations or the structure of your data tables, try re-initializing your table or data source settings in Data Integration.

External references

• Yotpo API Documentation
• Data Integration Documentation on Yotpo Connector

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.