RVR-YTP-554

Issue summary

The error code RVR-YTP-554 with the description Invalid response indicates that the Yotpo server did not return a valid or expected response during the data fetching process in Data Integration. This error typically results from incorrect API keys, misconfigured endpoint URLs, or requests that are not structured according to Yotpo's API requirements.

Action steps

To resolve this issue, follow these steps:

1. Verify API Keys and Credentials: Confirm that the API keys and credentials used for connecting to Yotpo are correct and have not expired.
2. Check Endpoint Configuration: Confirm that the endpoint URLs and any parameters in your Data Integration setup match those expected by the Yotpo API.
3. Inspect Request Structure: Ensure that requests sent to Yotpo are correctly structured according to Yotpo API requirements, including required headers and payloads.
4. Review Yotpo API: Check the Yotpo developer portal for any specific requirements for request headers or payloads that must be met.
5. Re-initialize Configuration: If Yotpo configurations or data table structures have recently changed, try re-initializing the table or data source settings in Data Integration.

External references

• Yotpo API Specifications
• Data Integration Yotpo Connection

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.