RVR-YTP-422

Issue summary

The error code RVR-YTP-422 with the description Insufficient permissions indicates that the credentials provided in Data Integration do not have the necessary access rights to the requested Yotpo API resources. This error typically occurs when the API Key or Secret Key used are not assigned to a Yotpo administrator account, as admin-level keys are required for accessing certain data endpoints.

Action steps

To resolve this issue, follow these steps:

1. Verify API Key and Secret Key: Confirm that the API Key and Secret Key used in the Data Integration connection setup are correct and belong to a Yotpo administrator account.
2. Confirm Access Rights: Verify that the credentials have the necessary permissions to access Yotpo's data endpoints as required by your Data Integration process, updating permission settings within Yotpo if needed.
3. Re-authenticate the Connection: Re-authenticate the Yotpo connection in Data Integration using the verified credentials and test the connection to confirm all permissions are correctly configured.

External references

For further information about Yotpo permissions and credentials, refer to the official Yotpo help, and for troubleshooting on Data Integration-Yotpo integrations and detailed setup instructions, refer to Data Integration Yotpo Connection.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.