RVR-YTP-400

Issue summary

The error code RVR-YTP-400 with the description Bad request indicates a client-side error in which the Yotpo API could not process the request sent from Data Integration. This error typically results from incorrect configuration settings, invalid parameters, or improperly formatted API credentials such as an incorrect API Key or Secret Key.

Action steps

To resolve this issue, follow these steps:

1. Verify API Credentials: Check that the API Key and Secret Key are correct and belong to the Yotpo account you are working with. You can retrieve these from your Yotpo account by navigating to Account Settings > Store > API Credentials.
2. Check Request Configuration: Ensure that requests are correctly formatted and adhere to the Yotpo API's expectations, including endpoints, headers, and request methods.
3. Validate Connection Setup in Data Integration: Confirm that the Yotpo connection in Data Integration is correctly configured, and use the connection test feature to verify the setup.
4. Review Yotpo API: Check the Yotpo API for any updates or requirements related to the endpoint you are targeting, and ensure requests are structured according to their latest guidelines.

External references

• Review Yotpo API Reference to ensure your requests are valid according to their API structure and requirements.
• Data Integration Yotpo Setup - For detailed instructions on establishing a connection to Yotpo within Data Integration.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.