RVR-VM-300

Issue summary

You are encountering the error code RVR-VM-300 related to a "Get column mappings" issue when using the Verta Media data connector. This error typically indicates a problem with the column mappings configurations or retrieved in your Data Integration setup. Initial diagnosis suggests missing or incorrectly configured mappings required for data integration.

Action steps

1. Check Column Mappings:

   • Navigate to the column mapping section within your Data Integration console for the specific river utilizing the Verta Media connector.
   • Ensure all required columns are appropriately mapped and that no columns have invalid characters or unsupported data types.

2. Validate Data Types:

   • Confirm that the data types used in your mappings conform to the supported Data Integration types. If necessary, adjust any column types that might cause conflicts or errors.

3. Review Help:

   • Refer to the Data Integration topics for specific instructions on how to configure Verta Media integrations and ensure all settings align with those best practices.

4. Rerun Auto-Mapping:

   • Use Data Integration auto-mapping feature to regenerate the column mappings. This can correct issues where columns have changed or were initially mapped incorrectly.

5. Check for Recent Changes:

   • If this error started recently, review any changes made to the River, including schema changes or updates in the Verta Media system that the current mappings do not reflect.

6. Documentation Review:

   • As a further guide, consult the Data Integration support documentation here for troubleshooting Verta Media specific integrations or similar issues with other connectors.

External references

• For more guidance on data connectors and column mapping sections, refer to Data Integration general support articles.

If the issue persists or you need further assistance, please open a ticket with Data Integration support.