1. **Issue Summary**
- Error Code: RVR-VM-100 indicates an issue with connecting to Verta Media on {conKeyRefs.DataIntegration} platform. This error typically occurs when there is a failure in establishing a connection due to configuration errors or connectivity issues with Verta Media as the data source.
2. **Action Steps:**
- Ensure that the API credentials and connection parameters for Verta Media are correctly entered in the {conKeyRefs.DataIntegration} platform. Double-check the API key, secret, and any other required connection parameters.
- Verify network connectivity between the {conKeyRefs.DataIntegration} platform and Verta Media. Ensure any required IP addresses are whitelisted in Verta Media's system settings.
- Test the connection within {conKeyRefs.DataIntegration} by navigating to the connection settings for Verta Media and clicking "Test Connection". This will help confirm whether the error is related to incorrect credentials or network settings.
- Consult Verta Media's official documentation to ensure compatibility with {conKeyRefs.DataIntegration} integration methods and if any special settings are required on their end for successful connection.
- If the problem persists after checking the above, try setting up the connection from scratch to rule out any misconfigurations.
3. **External References:**
- For additional information on establishing connections to data sources, refer to the {conKeyRefs.DataIntegration} documentation: [{conKeyRefs.DataIntegration} Connections Guide](../../Sources/Applications/Adtelligent-VertaMedia/connection-adtelligent.md).
- Consultation with the Verta Media documentation might offer specific insights or requirements regarding API connections and necessary configuration steps.
If the issue persists or you need further assistance, please open a ticket with {conKeyRefs.DataIntegration} support.
