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RVR-TTD-402

  1. Issue Summary

    • Error Code: RVR-TTD-402 occurs when attempting to connect with the data connector for "the_trade_desk" on Data Integration platform. This error typically indicates a failure during the connection test phase. An initial diagnosis suggests that there may be issues with API credentials, network configurations, or endpoint access.

  2. Action Steps:

    • Verify API Credentials: Double-check that the API key and any related credentials entered are correct. Ensure there are no typos or missing elements.
    • Check Network Access: Ensure your network or firewall settings allow outgoing requests to the "the_trade_desk" API endpoint. Restrictions might block connection attempts.
    • Endpoint Validation: Verify with "the_trade_desk" documentation that the API endpoint URL is correct and accessible from Data Integration.
    • Permissions: Ensure that the "the_trade_desk" account being used has adequate permissions to allow Data Integration to access the necessary data.
    • Reattempt Connection Test: After verifying credentials and permissions, re-run the connection test within Data Integration.

  3. External References:

    • For more details on configuring and troubleshooting data connectors in Data Integration, refer to their official documentation: Data Integration Docs, ensure to check under the specific connector section related to "the_trade_desk".

If the issue persists or you need further assistance, please open a ticket with Data Integration support.