RVR-TTD-402

Issue summary

• Error Code: RVR-TTD-402 occurs when attempting to connect with the data connector for "the_trade_desk" on Data Integration platform. This error typically indicates a failure during the connection test phase. An initial diagnosis suggests that there may be issues with API credentials, network configurations, or endpoint access.

Action steps

To resolve the error, follow these steps:

• Verify API Credentials: Double-check that the API key and any related credentials entered are correct. Ensure there are no typos or missing elements.
• Check Network Access: Ensure your network or firewall settings allow outgoing requests to the "the_trade_desk" API endpoint. Restrictions might block connection attempts.
• Endpoint Validation: Verify with "the_trade_desk" documentation that the API endpoint URL is correct and accessible from Data Integration.
• Permissions: Ensure that the "the_trade_desk" account in use has adequate permissions to allow Data Integration to access the necessary data.
• Reattempt Connection Test: After verifying credentials and permissions, re-run the connection test within Data Integration.

External references

• For more details on configuring and troubleshooting data connectors in Data Integration, refer to their official documentation: Data Integration Docs, ensure to check under the specific connector section related to "the_trade_desk".

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.