Skip to main content
Feedback

RVR-SVG-101

Issue summary

The error code RVR-SVG-101 with the description Please check your credentials indicates an issue with the credentials used in the connection setup for the SurveyGizmo data connector in Data Integration. This error typically occurs due to incorrect API keys or login details.

Action steps

To resolve this issue, follow these steps:

  1. Verify Credentials: Double-check the credentials entered in Data Integration for your SurveyGizmo connection. Ensure that the API key, username, and any other required authentication details are correct.
  2. Test the Connection: Use the Test Connection feature in Data Integration to verify whether the connection can be established successfully.
  3. Re-authenticate: Refresh the credentials or re-enter them to resolve unexpected authentication issues.
  4. Review Account Changes: Verify whether there have been any recent changes to the SurveyGizmo account or its API restrictions that might affect connectivity.

External references

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

On this Page