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RVR-SNFLGC-001

Issue summary

  • The error code RVR-SNFLGC-001 indicates an issue with the key manager attempting to decode a password for a storage data connector within Data Integration. This is often related to a misconfiguration or an error in the cryptographic key handling which is mandatory for password management.

Action steps

To resolve the error, follow these steps:

  • Verify that the correct credentials (username, password) in the connection settings for the storage data connector.
  • Ensure that any encryption keys used for passwords are correctly uploaded and configured within Data Integration key management.
  • Check if there are any configuration changes made recently that could have affected key management settings. This can involve reviewing any administrative changes made to connections or the key management settings.
  • Test the connection manually within Data Integration to verify if it replicates the issue or provides a more detailed error message for further insights.
  • Regenerate or re-upload the encryption key and update any connections using this key to ensure they match.

External references

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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