RVR-BSPTOR-115

Updated 3 September 2026

Issue summary

The error Connection to Storage failed Error Code: RVR-BSPTOR-115 indicates a failure in connecting to the specified storage. This error relates to misconfiguration in the connection or permissions required for accessing the storage component specified in Data Integration.

Action steps

To resolve the error, follow these steps:

1. Check Connection Details:

   • Ensure that all fields necessary for the connection you fill in correctly, including credentials like API Key, Secret Key, or any other authentication method in use.

2. Verify Permissions:

   • Check that the service account used has the necessary permissions. For example, if it involves a cloud storage service like AWS S3, Google Cloud Storage, or Azure Blob Storage, make sure that the account has adequate permissions to access the storage buckets.

3. Test the Connection:

   • Use the Test Connection feature in Data Integration to verify that the storage connection is operational.

4. Check Network Configuration:

   • Ensure that firewall, VPC settings, and any security configurations do not block access to the storage service.

5. Review Documentation:

   • Re-examine the documentation specific to the storage and ensure all steps in the configuration process have been correctly followed.

6. Reinitialize Connections:

   • If none of the above solutions work, remove the connection setup and attempt to re-establish it from scratch following the documentation instructions carefully.

External references

• AWS S3 help for setting IAM roles and permissions.
• Google Cloud Storage on setting permissions and configuring service accounts.
• Azure Blob Storage for configuring access and security credentials.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.