RVR-BSPTOR-103
Issue summary
The error message Problem in extracting source files to load {source_path}, Error Code: RVR-BSPTOR-103 indicates an issue with extracting files from a storage data connector in Data Integration. This can occur due to several reasons such as issues with the source path configuration, access permissions, or the files themselves being in an incompatible or unreadable state. Initial diagnosis points to a possible configuration or connectivity problem with the data connector.
Action steps
To resolve the error, follow these steps:
-
Verify Source Path:
- Ensure that the source path provided in the extraction setup is correct and accessible. If there are placeholders like
{source_path}, replace them with the actual path.
- Ensure that the source path provided in the extraction setup is correct and accessible. If there are placeholders like
-
Check Connection:
- Go to your Data Integration console and verify the connection settings for the data source. Ensure credentials are valid and that the connection can be successfully tested without errors.
-
Review File Accessibility:
- Verify if the files are accessible directly from the storage location you are trying to extract from. Make sure that the files are not corrupted or in an unsupported format.
-
Review Permissions:
- Ensure Data Integration has the necessary permissions to access the source files. Depending on the storage system in use (such as S3 or Google Cloud Storage), configure the required roles, permissions, or API settings.
-
Review Previous Configurations or Changes:
- If there have been recent changes to configurations or access settings, review those to verify if they might have impacted the Data Integration extraction process.
-
Attempt to Recreate the Extraction Data Flow:
- As a last resort, try creating a new extraction pipeline to verify if the setup process highlights any errors or missed steps that can lead to this issue.
External references
- For detailed steps on connecting storages like AWS S3 and Google Cloud Storage with Data Integration, you can refer to Data Integration official documentation here: AWS S3 Connection and Google Cloud Storage Connection.
If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.
