RVR-SAT-004

Issue summary

• The error code RVR-SAT-004 with the message REQUESTS_ERROR for the StackAdapt data connector in Data Integration indicates that there is an issue with the HTTP request sent to the StackAdapt API. This could be due to an incorrect request format, network connectivity problems, or authentication issues. It is typically a generic error related to making requests to an external API or service.

Action steps

To resolve the error, follow these steps:

• Verify Connection: Check if the connection to StackAdapt is correctly set up in Data Integration. Ensure the API Key and other credentials are correct and have not expired.
• Review Request Details: Make sure that the API request parameters are correctly formatted according to the StackAdapt API documentation. Verify that any mandatory fields appear in your request.
• Check API Limits: Ensure that you are not surpassing any rate limits imposed by the StackAdapt API, which might cause request errors.
• Examine Logs: Review the logs in Data Integration for more detailed debug information which might contain more specifics on what went wrong during the request.
• Network and Permissions: Ensure there are no network issues, and that the API endpoint is accessible. Also, verify that the API key in use has the necessary permissions.

External references

• For more information, refer to Data Integration StackAdapt API and StackAdapt API topics.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.