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RVR-SNP-709

Issue summary

  • The error "INVALID_SKAD_DIMENSIONS" with code "RVR-SNP-709" occurs when using the Snapchat Ads data connector in Data Integration. This error typically occurs when there is an issue with the dimensions specified for a report or data pull from the Snapchat Ads API. It may indicate that the specified dimensions are incorrect, unsupported, or improperly configured in the report setup.

Action steps

To resolve the error, follow these steps:

  • Verify the dimensions specified in the Snapchat Ads data connector setup. Ensure they are valid and supported by Snapchat Ads.
  • Consult Snapchat's API documentation to cross-check the dimensions you are attempting to retrieve. Make sure those dimensions are available for the report type you are working with.
  • Check if there are any recent updates or changes to Snapchat's API which may affect the dimensions in use.
  • Review any network or connection settings in your Data Integration configuration to ensure there are not other issues affecting API requests.
  • If changes have occurred to the dimensions or report setup, try resetting the configurations to verify if that resolves the error.

External references

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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