RVR-SNP-706

Issue summary

• The error "Missing credentialsError Code: RVR-SNP-706" related to the Snapchat Ads data connector in Data Integration indicates that the necessary authentication credentials are either incomplete, incorrectly configured, or missing altogether. This prevents the platform from establishing a connection with Snapchat Ads to retrieve or manage data.

Action steps

To resolve the error, follow these steps:

• Verify Credentials: Ensure that you have the appropriate API credentials: Client ID and Client Secret from Snapchat. These are essential for granting the necessary permissions.
• Enter Credentials in Data Integration:
  1. Navigate to your Data Integration account and go to the Connections section.
  2. Select or create a new Snapchat Ads connection.
  3. Input your Client ID and Client Secret accurately in the relevant fields.
• Test Connection:
  • Use the Test Connection feature to ensure the entered credentials can successfully authenticate with Snapchat Ads.
• Re-authorize Connection:
  • If your credentials were recently changed or if there is a configuration update from Snapchat, re-authorize the connection from Data Integration to ensure token generation.
• Check for Permissions: Make sure the account associated with the connection has the necessary permissions in Snapchat to access the data intended.

External references

• For configuration details, refer to Data Integration documentation on Connecting to Snapchat .
• For Snapchat API credential management, refer to the Snapchat developer documentation.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.