RVR-SNP-705

Issue summary

• The error code RVR-SNP-705 with the description INVALID_COMBINATION_GRANULARITY for the Snapchat Ads data connector generally indicates an issue with the granularity settings in your data retrieval. This error typically occurs when the specified granularity (Day, Hour, etc.) is not compatible with the chosen date range or report type.
• This issue can often arise if there is a mismatch between the expected granularity settings and what Data Integration supports for the particular report or data request you are making with Snapchat's API.

Action steps

To resolve the error, follow these steps:

• Review the granularity settings in your Snapchat Ads data retrieval configuration. Ensure that the granularity (e.g., Day, Hour) aligns with the report type and that the date range settings Data Integration supports.
• Check if you have selected any dimensions or metrics that might not be compatible with the selected granularity. Adjust these settings to ensure compatibility.
• Consider looking up additional details in Snapchat Ads statistics API documentation to verify the allowed combinations of granularity and data measurements.
• If changes is mandatory, modify your configuration settings in Data Integration to match the valid combinations, then test the Data Flow again.

External references

• Here is the link to the Data Integration documentation for setting up and troubleshooting Snapchat Ads: Snapchat Connection
• You can also refer to the Snapchat Marketing API Documentation for specific details on supported granularity settings and other configurations.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.