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RVR-SNP-703

  1. Issue Summary

    • The error code RVR-SNP-703 indicates an issue with using "Invalid dates" in the snapchat_ads data connector in Data Integration. This error occurs when the specified dates for data retrieval are not within acceptable or valid ranges.

  2. Action Steps:

    • Verify the date range used in your River setup:
      • Ensure the start and end dates provided are valid and in the correct format. Snapchat API may require specific date formats (often YYYY-MM-DD).
      • Check if the date range falls within the permissible limits set by Snapchat's API. Some APIs have restrictions on how far back data can be retrieved.
    • Consider using predefined date selections like 'Yesterday', 'Last week', or 'Previous week to date' if supported, to ensure date syntax correctness.
    • If using a dynamic date range, verify that the logic for calculating these dates is accurate.
    • Ensure timezone settings, if applicable, are correctly configured, as incorrect timezone offsets can cause date misalignment.

  3. External References:

If the issue persists or you need further assistance, please open a ticket with Data Integration support.