RVR-SNP-700
Issue summary
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The error code
RVR-SNP-700for Snapchat Ads indicates a missing Granularity parameter. In different reporting functions on Snapchat Ads via Data Integration, Granularity is a required field, which determines the level of detail (e.g., Hourly, Daily, Total) of the data pulled. This error occurs when the Granularity parameter is missing or incorrectly configured in the data extraction settings. -
Based on the predefined reports and settings, the choice of the granularity level (such as Day, Hour, Total, or Lifetime) is crucial for fetching data successfully. Granularity affects how metrics aggregates over time.
Action steps
To resolve the error, follow these steps:
- Review the setup of the Snapchat Ads data connector in Data Integration.
- Navigate to the specific settings of your Data Flow where the Snapchat Ads data is fetching.
- Ensure that you have explicitly defined the 'Granularity'. Choose from available options like Day, Hour, Total, or Lifetime depending on your reporting needs.
- Save the configuration and trigger the Data Flow to verify if the error you resolve.
External references
- For more details on the granularity setting and how to configure it, you can refer to the Snapchat Ads documentation provided here: Snapchat Ads Granularity.
- For comprehensive Data Integration documentation on integrating with Snapchat Ads, visit Data Integration dedicated page on Snapchat Marketing.
If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.
