RVR-SGD-002

Issue summary

• The error code RVR-SGD-002 with the description "Response Value Error" indicates that there might be an issue with the values returning from a SendGrid data connector. This error typically occurs when the data received from SendGrid is not in the expected format or does not have the expected structure. This might be due to changes in the SendGrid API responses or issues in how the data is fetching or processed.

Action steps

To resolve the error, follow these steps:

1. Verify API Key and Permissions:

   • Ensure that the API key used for the SendGrid connection is correct and has the necessary permissions. Check against SendGrid's API help to confirm that all required scopes and permissions.

2. Check Report Type and Parameters:

   • Verify the report you are trying to pull (Statistics or Raw Data) and make sure the parameters such as start date, end date, and any filters are correctly set and supported by SendGrid.

3. Review SendGrid's API Documentation:

   • Ensure that the SendGrid connector and the used endpoints are supporting the operations requested from them. Updates or changes in the API might need you to adjust your requests or payload.

4. Test Connection:

   • Use the Test Connection feature in Data Integration to ensure that the connection to SendGrid is successfully established.

5. Check for Format Consistency:

   • If possible, manually fetch data from SendGrid using the parameters and inspect if the format and data types match what your application expects.

6. External References

   • Data Integration SendGrid Data Connector Documentation
   • SendGrid API Documentation

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.