RVR-SFM-412

Issue summary

• Error Code: RVR-SFM-412
• Data Connector: sf_marketing
• Error Description: DEO faulty structure

The error code RVR-SFM-412 indicates a structural problem with the DEO (Data Entity Object) involving the Salesforce Marketing Cloud connector within Data Integration. This typically arises when the structure of the data or schema within the source does not align with expected formats, potentially due to schema changes, missing fields, or unexpected data types.

Action steps:

1. Verify Data Source Structure:

   • Check if there have been any changes in the data model or schema within Salesforce Marketing Cloud that could affect the DEO structure. Ensure that the target structure within Data Integration matches the source structure.

2. Review Field Mappings:

   • Ensure all necessary fields are correctly mapped in your Data Integration connection configurations. Missing or incorrect field mappings can often lead to structural errors.

3. Check for Schema Changes:

   • If there were recent changes to the schema within Salesforce Marketing Cloud, such as added, removed, or renamed fields, ensure these changes are accurately reflected in your Data Integration settings.

4. Consult the Data Integration Documentation:

   • Refer to Data Integration documentation on managing schema changes and addressing structural discrepancies specifically related to the Salesforce Marketing Cloud connector: Data Integration documentation.

External references:

• Data Integration Documentation for Connectors
• Salesforce Marketing Cloud Documentation

If the issue persists or you need further assistance, please open a ticket with Data Integration support.