RVR-SFM-250

Issue summary

The error "RVR-SFM-250" in Data Integration pertains to a pull error specifically with the sf_marketing data connector. This typically involves an issue with pulling data from Salesforce Marketing Cloud. The error can arise due to misconfiguration or permission issues on the Salesforce side or connection issues between Data Integration and Salesforce.

Action steps

To resolve the error, follow these steps:

Verify Connection: Ensure that the Salesforce Marketing Cloud connection in Data Integration is correctly configured. Re-verify the connection credentials, including subdomain and read permissions .
Check Permissions: Confirm that the account used for the connection has appropriate permissions, particularly account read permissions .
Test Connection: Use the Test Connection feature in Data Integration to verify that the connection to Salesforce Marketing Cloud is successful .
Log Review: Check any available logs in Data Integration for more specific error messages or details that might indicate what exactly is going wrong with the pull process.
Salesforce API Limits: Ensure that the Salesforce Marketing Cloud API does not exceed API limits, as this could cause pull errors.

External references

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.