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RVR-SSHC-020

  1. Issue Summary

    • The error code RVR-SSHC-020 indicates a problem with SSH authentication due to an incorrect password being provided. This is part of the SSH connection setup process within the Data Integration platform. This error typically occurs when the password for the SSH username specified in the connection details is incorrect or mismatches the expected password.

  2. Action Steps:

    • Verify that the password you have entered for the SSH connection is correct. Double-check the credentials from the source where the SSH account was created.
    • Ensure that the password is entered without any typos and matches exactly with what has been set on the SSH server.
    • If the password was recently changed, update the connection settings in Data Integration to use the new password.
    • If using a key-based authentication method (such as a .pem file), ensure that it is correctly configured and corresponds with the SSH server's authorized keys.
    • Review the Data Integration SSH Documentation for detailed instructions on setting up SSH connections properly.

  3. External References:

If the issue persists or you need further assistance, please open a ticket with Data Integration support.