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RVR-SSHC-020

Issue summary

  • The error code RVR-SSHC-020 indicates a problem with SSH authentication due to an incorrect password you are providing. This is part of the SSH connection setup process within the Data Integration platform. This error typically occurs when the password for the SSH username specified in the connection details is incorrect or mismatches the expected password.

Action steps

To resolve the error, follow these steps:

  • Verify that the password you have entered for the SSH connection is correct. Double-check the credentials from the source of the created SSH account.
  • Ensure the password contains no typos and matches the password configured on the SSH server.
  • If the password was recently changed, update the connection settings in Data Integration to use the new password.
  • If using a key-based authentication method (such as a .pem file), ensure that it is correctly configured and corresponds with the SSH server's authorized keys.
  • Review the Data Integration SSH Documentation for detailed instructions on setting up SSH connections properly.

External references

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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