RVR-RCT-107

Issue summary

• The error RVR-RCT-107: Invalid Hostname or IP encountered in the Rest Action data connector indicates that the specified hostname or IP address in your REST API connection may be incorrect or unreachable. This error is typically due to misconfiguration in the connection details such as an incorrect URL, IP address, or possibly DNS issues preventing the hostname from resolving properly.

Action steps

To resolve the error, follow these steps:

• Verify that the hostname or IP address used in the Rest Action is correct. Double-check the protocol (http/https), hostname, and any subdomain or path if applicable.
• Ensure that the API endpoint is reachable from your network. You can test this by attempting to access the endpoint via a browser or using tools like ping or curl from the environment where the Data Integration logic is running.
• Check your DNS settings to ensure that the hostname is resolving correctly.
• Make sure there are no network or firewall rules blocking the connection to the specified IP address/hostname.
• If your Rest Action requires the use of a particular IP address range specified by Data Integration, ensure they appear in the allowlist in your network. For more details, refer to the Data Integration IP address Allowlisting documentation.

External references

• For additional information on configuring REST connections, visit the official Data Integration documentation on REST Actions.
• Troubleshooting network connectivity issues might require consulting with your IT team or referencing network diagnostic tools and logs.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.