RVR-SF-RDBMS-308
Issue summary
- Error Code: RVR-SF-RDBMS-308
- Error Description: Unsupported date or time type.
- Data Connector: RDBMS
- Initial Diagnosis: This error suggests that the date or time format in use is not compatible with the Data Integration platform's expected input for the RDBMS data connector. This could happen if the source database is using a non-standard date/time format that Data Integration does not recognize or support.
Action steps
To resolve the error, follow these steps:
- Verify that the date and time formats in use are standard and supported by Data Integration. Check that formats align with Data Integration documentation or common date-time standards like ISO 8601.
- If the problem persists, consider transforming your date and time data to a supported format before ingestion. This may involve casting or converting date types within the source database itself, or using a data transformation step within Data Integration if supported.
- Review the mapping and setup within the Data Integration platform to ensure that date fields are being correctly identified and processed. Check the configuration to make sure that the fields are not mistakenly treating as unsupported types.
External references
- You may want to refer to the Data Integration documentation for connecting to RDBMS to ensure your date/time field compatibility.
- General information on ISO 8601 date and time format could be helpful to ensure the formats in use follow the standard.
note
If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.