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RVR-RDBMS-311

  1. Issue Summary

    • The error message "Failed to get River mapping" with error code RVR-RDBMS-311 indicates a failure in obtaining the mapping configuration for a River within the Data Integration platform while using an RDBMS data connector. This error often arises from issues with the table mapping or schema configuration that Data Integration uses to interact with the data source.

  2. Action Steps:

    • Verify Connection: Ensure that the connection to the RDBMS source is properly configured and that credentials are valid.
    • Auto Mapping: Use Data Integration Auto Mapping feature to auto-detect and apply the correct schema mapping from your source table or query. This can often resolve inconsistencies that lead to mapping failures.
    • Check Schema Changes: Verify if there have been any changes to the source schema or database that might not be reflected in the River's mapping. If so, you may need to update the mapping.
    • Primary Keys and Constraints: Ensure that all necessary keys and constraints are correctly defined, as missing primary keys can cause failures in mapping.
    • Reload Mapping: Consider reloading the mapping in the River and applying any necessary changes to align with the latest source schema.
    • Consult Logs: Check Data Integration logs for more detailed error messages that might point to the specific cause of the failure.

  3. External References:

    • For more detailed information on data connector setup and troubleshooting, consult Data Integration official documentation.

If the issue persists or you need further assistance, please open a ticket with Data Integration support.