RVR-PDRIVE-103

Issue summary

• You are experiencing an HTTP error with the Pipedrive data connector in Data Integration, specifically error code RVR-PDRIVE-103, which indicates that the HTTP response status code received from the Pipedrive API is not OK. This typically points to an issue with the API call, which could relate to incorrect API endpoint, authentication issues, or network problems.

Action steps

To resolve the error, follow these steps:

• Check API Endpoint & Parameters: Ensure that the API endpoint URL and any parameters you are using in the Pipedrive connector are correct and conform to Pipedrive's API documentation.
• Verify Authentication: Double-check that the authentication credentials (API keys, tokens) are correct and are not expired. Re-authenticate if necessary.
• Network Configuration: Verify network configurations, including proxy settings and any firewall or security settings, to ensure that there are no network-related barriers preventing access to the Pipedrive API.
• Review Logs: If accessible, check the logs for more detailed error messages that can provide further insights into what might be going wrong.
• Testing with CURL/Postman: Consider testing the same API call with tools like CURL or Postman to verify if the issue lies within the connection from Data Integration or the API setup itself.

External references

• Data Integration Documentation
• Pipedrive API Documentation

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.