RVR-PTRST-404
1. Issue Summary
- Error Code: RVR-PTRST-404 with the Pinterest data connector indicates that there has been an error in storing credentials. This results from a misconfiguration or an update in the authentication requirements for Pinterest's API.
Action steps
To resolve the error, follow these steps:
- Reauthenticate the Pinterest Connection:
- Ensure that you are using the correct version of the Pinterest API. As Pinterest API V5 requires a distinct Authorization Flow, previous authentication tokens from earlier versions might be invalid. As of June 28, 2023, all clients must re-authenticate their Pinterest connections due to the deprecation of previous versions.
- Ensure that pop-ups from Data Integration Data Integration allows in your browser settings to handle the authentication process.
- After allowing pop-ups, sign in to your Pinterest account through Data Integration and click on "Save" to store the connection. Then, use Test Connection to ensure the setup is successful.
- Double-check Credentials:
- Verify that you are using the latest Client ID and Client Secret provided by Pinterest. If there is an update or change in these credentials, they must update in Data Integration accordingly.
- Test the Connection:
- Once re-authenticated, use the Test Connection button in Data Integration to ensure that the connection is valid and that credentials are correctly stored.
External references
- For further Pinterest API updates and authentication processes, refer to the official Pinterest Developer Portal and Data Integration Pinterest Connection Documentation.
note
If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.
