RVR-PTRST-402

Issue summary

You encounter an error with a Pinterest API integration in Data Integration,with the error code RVR-PTRST-402 and a mention of a received error from the Pinterest API. This error is due to issues arising from changes in the Pinterest API, such as updates to their authentication flow which require re-authentication from existing connections due to the upgrade to Pinterest API V5.

Action steps

To resolve this error, follow these steps:

1. Re-authenticate Pinterest Connection: Given the recent switch to Pinterest API V5, re-check and update the authentication for your Pinterest connection in Data Integration. Ensure that you have followed the updated connection procedures which include allowing pop-ups from Data Integration and completing the new authorization flow.
2. Verify Credentials: Ensure that you are using the correct Pinterest account credentials in Data Integration, which can involve reconnecting the account with the updated authorization method.
3. Review Error Details: If there are additional error details provided in the {error_message} from Pinterest API, refer to the specific API documentation for Pinterest to review those error codes and corresponding solutions. Visit Pinterest API Documentation here for specific details on handling error responses.
4. Test Connection: After re-authentication, use the Test Connection feature in Data Integration to ensure that the setup is complete and functional.

External references

• For further information on how to establish and troubleshoot a connection with Pinterest on Data Integration, refer to Pinterest integration.
• For understanding specific API error codes, refer to Pinterest's API specifications.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.