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RVR-MOAT-203

Issue summary

  • The error "NO columns for selected brandID" with Error Code: RVR-MOAT-203 typically occurs in the Moat Data Connector within Data Integration when attempting to fetch data for a brandID but no data columns the API returns. This error suggests that there might be a configuration issue or the specific brandID does not exist or is incorrect, leading to a lack of available columns for data extraction.

Action steps

To resolve the error, follow these steps:

  • Verify BrandID: Check if the brandID you have selected or are attempting to use actually exists and is correctly entered. It is possible that a typo could lead to such an error.
  • Confirm Data Availability: Ensure that there is data available for the specified brandID in Moat. If there’s no data, you might encounter such issues.
  • Check the Configuration: Review the configuration settings within the Data Integration platform for any discrepancies that might affect the brandID or its corresponding data extraction.
  • Consult Moat Documentation: Refer to Moat’s documentation and API guidelines to ensure that the request parameters are correctly formed and supported.
  • Review Mappings: Double-check the column mappings and ensure that all necessary columns for the data extraction are correctly specified and mapped.

External references

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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