RVR-MAIL-208

Issue summary

• The error code RVR-MAIL-208, described as "EXCEL_TO_CSV_ERROR," indicates an issue arising when using the "mail" data connector in Data Integration platform.
• This error occurs when converting Excel to CSV with email data sources and caused by formatting issues, invalid input data, or connector limitations.

Action steps

To resolve the error, follow these steps:

1. Verify File Format:

   • Ensure that the Excel file is correctly formatted and contains no corrupt data.
   • Check for any special characters, formulas, or conditional formatting that might not be compatible with CSV format.

2. Update Dependencies:

   • Make sure that you are using the latest version of the Excel file supporting libraries that Data Integration uses.

3. Check Data Integration Settings:

   • Verify that the email data source and relevant Data Flow configurations are correctly set up according to Data Integration documentation.

4. Test with Different Data:

   • If possible, test with a smaller data set from the Excel file to isolate whether the error is data-specific or widespread.

5. Review Error Logs:

   • Look for detailed error logs in the Data Integration platform for more context on the conversion issue.

External references

• For further troubleshooting related to email connectors or file conversions in Data Integration, refer to Data Integration official documentation.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.