RVR-MAIL-205

Issue summary

• The error FAILED_TO_PARSE_FILE Error Code: RVR-MAIL-205 occurs when using the mail data connector in Data Integration. This error suggests that there is a problem with parsing the file intended for processing. Common causes for this error can include file encoding issues, unexpected file content, or incorrect formatting.

Action steps

To resolve the error, follow these steps:

• Ensure the file is properly formatted and meets the expected structure for the mail data connector. If the file contains special characters or unusual formatting, it may cause parsing errors.
• Check if the file contains non-UTF-8 encoded characters. Ensure the file is UTF-8 encoded or replace invalid characters with a suitable placeholder to avoid parsing issues.
• Test by simplifying the file content: Remove any complex elements, such as large attachments or embedded images, and try parsing the file again.
• Review any recent changes in file generation or transmission processes that may have affected its format or contents.
• Consider logging detailed error outputs if available to pinpoint the issue more precisely.

External references

• For further guidance on troubleshooting similar issues, refer to the official Data Integration documentation regarding email data connectors: Data Integration Documentation.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.