RVR-HIBOB-204

1. Issue Summary

   • You are encountering an error with code RVR-HIBOB-204 regarding the hibob data connector, described as "Report data cannot be properly handled." This issue generally indicates problems with handling or processing the report data obtained from Hibob.

2. Action Steps:

   • Check Connection and Authentication:
     • Ensure that the Hibob API connection is correctly set up in Data Integration with the necessary Service API (Client ID and Token) or Rest API Token.
   • Review Report Configuration:
     • Validate that the report used in your river is correctly configured. Hibob reports might have specific requirements such as mandatory fields (e.g., date fields must be in UTC time).
   • Log and Error Monitoring:
     • Check for any logs or error messages in the Data Integration console related to the specific Hibob report being run. This can provide additional context on what might be causing the error.
   • Test Report Manually:
     • If possible, try querying the Hibob API directly, outside of Data Integration, using the same parameters to determine if the problem is within the data source itself or with the configuration in Data Integration.
   • Update Data Integration and API Versions:
     • Make sure both Data Integration and the Hibob API are using supported and latest versions to prevent compatibility issues.

3. External References:

   • Data Integration Hibob Connection Setup: Data Integration Hibob Documentation
   • Hibob API Reference: Hibob API Documentation

If the issue persists or you need further assistance, please open a ticket with Data Integration support.