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RVR-HIBOB-101

Issue summary

  • You are encountering an error with the Hibob data connector in Data Integration, specifically: "Connection Data Integration cannot establish. Error Code: RVR-HIBOB-101." This suggests that there is an issue with establishing a connection between Data Integration and Hibob. The error could be due to incorrect credentials, network issues, or API limitations.

Action steps

To resolve the error, follow these steps:

  • Verify Credentials: Ensure that your Client ID and Token (for Service API) or Token (for Rest API) are correctly entered in your Data Integration Hibob connection settings.
  • Test the Connection: Use the Test Connection feature in Data Integration to confirm that the connection can be successfully established. If it fails, recheck the credentials.
  • Network and Firewall Checks: Ensure that your network settings allow outbound connections to Hibob's API, and that you performed any necessary IP address allowlisting.
  • Hibob API Access: Check if there are any issues on the Hibob side, such as API keys that may need regenerating or permissions that need to update.
  • Consult Documentation: You can refer to the Hibob connection setup documentation for additional guidance: Data Integration Hibob Connection Documentation.

External references

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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