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RVR-HOF-402

Issue summary

  • The error "Could not connect to HasOffers" with Error Code: RVR-HOF-402 is likely related to a connection issue between Data Integration and the HasOffers data source. This typically stems from incorrect credentials or configuration settings used within the data connector. Ensure that the API key, network ID, and any other required fields are correctly entered and that they match the credentials for HasOffers.

Action steps

To resolve the error, follow these steps:

  • Verify Credentials: Double-check that the API key, network ID, and any other connection details entered for the HasOffers connector are correct.
  • Test Connection: Use the Test Connection feature in the Data Integration platform to ensure the entered credentials are functioning as expected.
  • Review HasOffers Configuration: Ensure there are no changes or issues with the HasOffers account that could prevent Data Integration from accessing it, such as IP address restrictions or account suspensions.
  • Check API Access: Confirm that the API used is compatible with your HasOffers account settings and that there are no changes to the API keys or access privileges.

External references

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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