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RVR-HOF-402

Issue summary

  • The error code "RVR-HOF-402" related to the HasOffers data connector indicates a failure to handle the request properly. This might occur due to incorrect configuration settings or issues with API credentials or endpoints.

Action steps

To resolve the error, follow these steps:

  • Check Configuration Settings: Verify all configurations in the HasOffers connector within Data Integration.
  • Verify API Credentials: Double-check whether the API key and necessary credentials used for the HasOffers connector in Data Integration are correct and have the requisite permissions.
  • Review Endpoint URLs: Confirm that the endpoint URL used for connecting to HasOffers is accurate and up to date.
  • Test Connection: Use the Test Connection feature within Data Integration to verify if the credentials and connection settings are correct.
  • Logs Examination: Check the logs for any additional error messages that might give more context on the failure.

External references

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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