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RVR-HOF-102

Issue summary

  • Error Code: RVR-HOF-102 indicates that no data exists in the HasOffers results. This can occur when the data retrieval process is successful for connection, but no records meet the criteria or filters applied during the data extraction in Data Integration.
  • Initial diagnosis suggests that either the filters applied returned no results or there might be a data availability issue in the HasOffers account at the time of the extraction attempt.

Action steps

To resolve the error, follow these steps:

  • Verify Filters and Parameters: Check the parameters and filters you have set in the data extraction configuration in Data Integration. Ensure that these parameters are correct and align with the data you expect to retrieve.
  • Check Data Availability: Log into your HasOffers account directly and verify that there is data available for the time period and metrics you are querying.
  • Adjust Date Range: If you have a date range set, consider expanding it to ensure there exist records during that timeframe.
  • Consult HasOffers Documentation: Make sure that the HasOffers API or data source is returning data as expected and there are no connectivity or access issues.
  • Test with Default Values: If possible, try running the data retrieval without filters or with default values to check if any data the API returns.
  • Review API Limits: Ensure there are no API restrictions or rate limits that may influence the data retrieval process.

External references

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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