RVR-HRVST-429

1. Issue Summary

   • The error code RVR-HRVST-429 indicates that your requests to the Harvest API via Data Integration have been throttled. This typically happens when the rate limit set by the API provider is exceeded. When such an error occurs, it is important to understand the rate limits imposed by Harvest API on data retrieval requests.

2. Action Steps:

   • Review the rate limits for the Harvest API, and ensure that the number of requests being made does not exceed these limits. Harvest API might have specific limits set for requests per hour or per minute.
   • Consider implementing a delay or a retry mechanism in the scheduling of your Data Integration data activities to ensure requests are spaced out appropriately, avoiding breaching the rate limits.
   • Check the configuration of your connections and understand which operations might be generating a high volume of requests. This can often be resolved by aggregating requests or reducing their frequency.
   • If you consistently run into this issue, you might want to reach out to Harvest to see if there are any options for increasing the request limits on their end.

3. External References:

   • For more information on Data Integration general rate-limiting handling: Data Integration Documentation on Rate Limiting
   • You may also want to refer to official Harvest API rate limit documentation to understand more about their specific policies.

If the issue persists or you need further assistance, please open a ticket with Data Integration support.