RVR-GPL-003

1. Issue Summary

   • The error code RVR-GPL-003 indicates a missing refresh token for the Google Play (gplay) data connector in Data Integration. This error generally occurs when the authentication or connection to Google Play has not been properly established with a valid refresh token. Tokens are essential for maintaining secure, continuous access to the Google Play API, and a missing or invalid token prevents data extraction and integration.

2. Action Steps:

   • Verify Connection Parameters: Ensure that all necessary parameters (including Client ID, Client Secret, and Scopes) for the Google Play connection are correctly configured in Data Integration.
   • Generate and Provide a Refresh Token:
     • Navigate to the Google Developer Console and create or locate the OAuth2 credentials for your application.
     • Ensure the generated credentials have appropriate scopes for accessing the data you require.
     • Authenticate your application to get a new access and refresh token.
     • Update the Data Integration connection configuration with the new refresh token.
   • Test the Connection: Use the "Test Connection" feature in Data Integration to verify that the credentials are working correctly and the connection is established.
   • Re-authenticate if Necessary: If issues persist, you might need to remove and recreate the connection in Data Integration to ensure a clean authentication.

3. External References:

   • For more details on setting up OAuth2 authentication for Google services, refer to Google's OAuth2 documentation.
   • Consult Data Integration official documentation for up-to-date instructions on integrating Google Play or any other services.

If the issue persists or you need further assistance, please open a ticket with Data Integration support.