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RVR-BQ-RDBMS-007

Issue summary

  • The error FAILED_TO_GET_BUCKETSError Code: RVR-BQ-RDBMS-007 occurs when there is a problem retrieving buckets in the context of your Data Integration data connection to BigQuery, indicated by the bq_src data connector. This error commonly arises due to configuration issues or permission issues relating to accessing Google Cloud Storage (GCS) buckets needed for BigQuery operations.

Action steps

To resolve the error, follow these steps:

  • Check GCS Permissions:

    • Ensure that your Google Cloud Storage bucket permissions are correctly set. The account or service account used by Data Integration should have read and write access to the relevant bucket.
    • Review and update bucket policies as necessary. More information about setting bucket permissions in Google's documentation on GCS permissions.

  • Verify Connection Configuration:

    • Confirm that the GCS bucket name specified in your Data Integration BigQuery connection setup matches exactly with the bucket's name in Google Cloud.
    • Double-check the GCS credentials to ensure they are valid and have not expired or changed.

  • Test the Connection:

    • Use the Test Connection feature within Data Integration to verify if the connection is successful after applying configuration changes.

  • Check Logs for Detailed Error Messages:

    • Look for detailed error messages in your Data Integration logs or in Google Cloud's console to get more insights into what might be causing the issue.

External references

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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