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RVR-BQ-RDBMS-007

  1. Issue Summary

    • The error FAILED_TO_GET_BUCKETSError Code: RVR-BQ-RDBMS-007 occurs when there is a problem retrieving buckets in the context of your Data Integration data connection to BigQuery, indicated by the bq_src data connector. This error commonly arises due to misconfigurations or permission issues relating to accessing Google Cloud Storage (GCS) buckets needed for BigQuery operations.

  2. Action Steps:

    • Check GCS Permissions:

      • Ensure that your Google Cloud Storage bucket permissions are correctly set. The account or service account used by Data Integration should have read and write access to the relevant bucket.
      • Review and update bucket policies as necessary. More information about setting bucket permissions can be found in Google's documentation on GCS permissions.

    • Verify Connection Configuration:

      • Confirm that the GCS bucket name specified in your Data Integration BigQuery connection setup matches exactly with the bucket's name in Google Cloud.
      • Double-check the GCS credentials to ensure they are valid and have not expired or been altered.

    • Test the Connection:

      • Use the "Test Connection" feature within Data Integration to verify if the connection is successful after applying configuration changes.

    • Check Logs for Detailed Error Messages:

      • Look for detailed error messages in your Data Integration logs or in Google Cloud's console to get more insights into what might be causing the issue.

  3. External References:

If the issue persists or you need further assistance, please open a ticket with Data Integration support.