RVR-GNS-114

Issue summary

• Error Code: RVR-GNS-114
• Data Connector: Genesys
• Error Description: MISSING_REGION
• Initial Diagnosis: The error indicates that a required "region" parameter is missing in the configuration of your Genesys data connector setup in Data Integration. The region may is mandatory to correctly route or localize your data handling processes within the Genesys platform.

Action steps

To resolve the error, follow these steps:

• Check Configuration: Verify that the region parameter is correctly set in your Data Integration data source configuration for Genesys. Ensure that the specified region aligns with the geographical location intended for use.
• Update or Edit Connection: If the region is not set, edit your Genesys connection settings within Data Integration and specify the correct region as required.
• Consult Documentation: Review the relevant sections in the Data Integration documentation for insights on how to set up region parameters for data connectors like Genesys (you may not find specific details on Genesys in the current snippet, but general configuration sections might assist).
• Testing: After updating the configuration, run a test or simulation to confirm if the error persists.

External references

• For more information on configuring connections in Data Integration, you can visit the official Data Integration documentation at Data Integration Documentation.
• For detailed guidelines on successfully setting region configurations, refer to Genesys-specific documentation if available.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.