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RVR-FBS-207

Here is a detailed guide to resolving the error code RVR-FBS-207 associated with EXTRACT_INSIGHT_REPORT_LIST_OF_POSTS_FAILURESError for the Facebook data connector in Data Integration:

Issue summary

  • Error Code: RVR-FBS-207
  • Error Description: EXTRACT_INSIGHT_REPORT_LIST_OF_POSTS_FAILURE
  • Source: Facebook
  • Diagnosis: This error typically occurs when there is an issue extracting insights or metrics from Facebook's list of posts through a Facebook data connector. ermissions, API call limits, or an incorrect setup in the report configuration might cause this issue.

Action steps

To resolve the error, follow these steps:

  • Verify Permissions: Ensure that the Data Integration connection used has the appropriate permissions. For Facebook API, you may need either a page access or app token with relevant permissions.
  • Check API Limitations: Facebook APIs have rate limits. Verify if there is an API rate limit issue. If the limit exceeds the limit, wait until the limit resets and try again.
  • Review Report Configuration:
    • Make sure that you have selected the correct parameters, such as page IDs, metric types, and date ranges.
    • Ensure you have access to the pages and posts you are trying to extract insight from.
  • Error Log Inspection: Review logs for specific errors returned by the Facebook API. This might provide more detailed error descriptions which could help isolate whether It is a query parameter or data issue.
  • Reauthenticate Facebook Connection: Sometimes reauthenticating the data source connection in Data Integration might resolve underlying token or session-related issues.

External references

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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