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RVR-FB-107

Issue summary

  • Error Code: RVR-FB-107

  • Data Connector: Facebook

  • Error Description: REPORT_VALIDATION

  • Diagnosis: This error typically occurs when there is an issue with the report request validation in the Facebook data connector within the Data Integration platform.

  • Additional context: The error might relate to incorrect report configurations, unavailable Facebook pages, permission issues, or incorrect report parameters.

Action steps

To resolve the error, follow these steps:

  • Check Connection: Ensure the Facebook connection in Data Integration is correctly set up and authenticated.
    • Go to your Data Integration Facebook connection settings and re-authenticate the connection. Use the Test Connection function to verify successful connectivity.
  • Verify Permissions: Ensure the user account connected to Facebook has the necessary permissions on the Facebook pages and insights you are attempting to fetch.
  • Report Parameters: Verify that the parameters set for the report (such as time period, metrics, and pages) are correct and that the Facebook pages are accessible.
  • Facebook API Limitations: Check if there are any known issues or limitations with the Facebook API that might affect data retrieval.
  • Documentation and Settings: Follow through Data Integration official guide on setting up and troubleshooting Facebook connections to ensure all settings follow requirements.

3 External References:

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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