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RVR-FB-107

Updated 

Issue summary

  • Error Code: RVR-FB-107

  • Data Connector: Facebook

  • Error Description: REPORT_VALIDATION

  • Diagnosis: This error typically occurs when there is an issue with the report request validation in the Facebook data connector within the Data Integration platform.

  • Additional context: The error might relate to incorrect report configurations, unavailable Facebook pages, permission issues, or incorrect report parameters.

Action steps

To resolve the error, follow these steps:

  • Check Connection: Ensure the Facebook connection in Data Integration is correctly set up and authenticated.
    • Go to your Data Integration Facebook connection settings and re-authenticate the connection. Use the Test Connection function to verify successful connectivity.
  • Verify Permissions: Ensure the user account connected to Facebook has the necessary permissions on the Facebook pages and insights you are attempting to fetch.
  • Report Parameters: Verify that the parameters set for the report (such as time period, metrics, and pages) are correct and that the Facebook pages are accessible.
  • Facebook API Limitations: Check if there are any known issues or limitations with the Facebook API that might affect data retrieval.
  • Documentation and Settings: Follow through Data Integration official guide on setting up and troubleshooting Facebook connections to ensure all settings follow requirements.

External references

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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