RVR-FB-105

Issue summary

• The error code RVR-FB-105 with description "FACEBOOK_VALIDATION" suggests a validation issue with the Facebook data connector on the Data Integration platform. This error can occur due to a variety of reasons such as permissions, authentication issues, or incorrect connection settings used to access Facebook's APIs.

Action steps

To resolve the error, follow these steps:

• Verify Permissions: Ensure that the user account used to establish the connection in Data Integration has the necessary permissions on the Facebook pages accessed. Ensure to use an admin-level account to avoid API access issues.
• Re-authenticate the Connection: Sometimes the issue can resolve by re-authenticating the connection. Go to your Facebook connections in Data Integration, authenticate again, and make sure to pass the test connection successfully.
• Browser and Permissions Issues: If authentication issues persist, make sure pop-ups are not blocked by your browser when trying to log in or authenticate with Facebook.
• Use Correct API Permissions: Make sure that Data Integration app has the appropriate permissions enabled from the Facebook Business Integration settings.
• Clear Cookies and Cache: If the previous steps do not resolve the issue, try clearing cookies related to Facebook and re-attempt the connection process.

External references

• For further details on requirements for Facebook Social connections, refer to the official Data Integration documentation: Data Integration Facebook Social Connection guide.
• Facebook API documentation might also provide more context on required permissions per API version: Facebook Graph API.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.