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RVR-FB-104

Issue summary

  • The error code RVR-FB-104 indicates a problem with accessing a non-existing field in the Facebook data connector within Data Integration. This issue generally arises when the requested field or metric is unavailable or deprecated in the Facebook API. This could be due to changes in the Facebook API or incorrect field names used in the query.

Additional context or insights: Facebook APIs frequently update their field specifications, and It is essential to ensure that the requested fields exist and are accessible within the current version of the API in use. Using deprecated or unauthorized fields can lead to such errors.

Action steps

To resolve the error, follow these steps:

  • Verify the field name: Ensure that the field you are trying to access exists and is correctly spelled according to the Facebook API documentation.
  • Update API version: Make sure you are using a supported API version in Data Integration. As per the Data Integration documentation, ensure that your connection is utilizing a version of the Facebook Graph API that supports the required fields.
  • Check for deprecated fields: Cross-verify with the latest Facebook API documentation or the Data Integration predefined reports to ensure that the fields or metrics you are querying are not deprecated.
  • Permissions Check: Ensure that your Data Integration connection to Facebook has the necessary permissions to access the fields in question. This may involve adjusting settings in the Business Integrations on Facebook.
  • Adjust fields: If specific field is no longer supported, update your data pull configuration in Data Integration to use alternate or updated fields that meet your reporting needs.

External references

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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