RVR-ES-500

1. Issue Summary

   • You are encountering an internal error with error code RVR-ES-500 when trying to connect to Elasticsearch through Data Integration. This error indicates a general internal error within the Data Integration platform specific to the Elasticsearch data connector. This could arise from various issues such as misconfiguration, authentication issues, or network problems.

2. Action Steps:

   • Check Connection Settings: Verify that the connection credentials for Elasticsearch are correctly set in the Data Integration console—this includes the host URL, port, and any authentication details.
   • Whitelist IPs: Ensure that Data Integration IPs are whitelisted in your Elasticsearch setup. Without whitelisting, connection attempts may result in timeouts or rejections.
   • Review Authentication: Double-check any security tokens or authentication mechanisms required by your Elasticsearch instance to ensure they are correctly configured in Data Integration.
   • Network Configuration: Check if there are any network restrictions or firewalls that might be blocking Data Integration from accessing your Elasticsearch instance.
   • Consult Data Integration Documentation: Use the Elasticsearch connection guide on the Data Integration documentation for detailed setup instructions: Data Integration Elasticsearch Connection Guide.

3. External Reference:

   • General Network Configuration for Database Connections.

If the issue persists or you need further assistance, please open a ticket with Data Integration support.