RVR-ES-404

Issue summary

The error code RVR-ES-404 corresponds to an External Error - Run Failure with an Elasticsearch data connector on Data Integration. This error typically suggests that there is an issue with the connection between Data Integration and Elasticsearch or with the data process.

Action steps

To resolve the error, follow these steps:

1. Verify Connection Settings: Ensure that the Elasticsearch connection settings in Data Integration are correct. This includes verifying the host, port, username, and password are properly configured .
2. Check IP address Allowlisting: Make sure that Data Integration’s IP addresses are allowlisted in your Elasticsearch network settings to allow Data Integration to access Elasticsearch .
3. Review Logs: If available, check the Elasticsearch logs for any errors that could indicate connectivity or authentication issues.
4. Test Connection: Use Data Integration’s Test Connection feature to verify if the connection to Elasticsearch is successful. If it fails, review the error message for more details on what went wrong.
5. Review River Configuration: Ensure that the configuration of the river on Data Integration aligns with the data intended to be extracted and processed. This includes checking data types and mapping for compatibility issues.

External references

• Review the Data Integration Elasticsearch Connection for detailed setup instructions.
• Review the official Elasticsearch Reference for additional insights into configuring and managing Elasticsearch.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.