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RVR-DOUBPUB-403

Issue summary

The error "Unable to serialize the API response. Error Code: RVR-DOUBPUB-403" indicates a serialization issue with a response from the DoubleClick Publisher (now known as Google Ad Manager) API in Data Integration. This error generally indicates a problem converting the API response into a format that Data Integration can process or store. Such issues often arise due to unexpected data formats, special characters, or encoding issues in the API response.

Action steps

To resolve this issue, follow these steps:

  1. Check API Response Format: Review the API response schema to ensure it matches the expected format in Data Integration.
  2. Inspect for Special Characters: Look for any unexpected or special characters in the API response, especially problematic UTF-8 characters. If found, consider adjusting your application logic to handle or clean these characters.
  3. Retry the Request: Given that API issues can sometimes be transient, retry the API call to check if the issue persists.
  4. Review API Specifications: Ensure that Data Integration supports the API version in use and check if there are any known serialization issues or changes documented in the API's update logs.
  5. Consult Data Integration Help: For detailed steps specific to Data Integration, Refer ti the Data Integration topics on setting up and troubleshooting the DoubleClick Publisher connector, if available.

External references

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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