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RVR-DOUBPUB-102

Issue summary

The error message "Could not retrieve networks Error Code: RVR-DOUBPUB-102" encountered indicates a failure in the doubleclick_publisher data connector. This generally suggests an issue with retrieving network information from the DoubleClick API.

Action steps

To resolve the issue, follow these steps:

  1. Check API Credentials: Ensure that the credentials used to connect to DoubleClick are correct and have the necessary permissions to retrieve network data.
  2. Review Network Access: Verify that the API keys are still active and are not expired or revoked.
  3. Reconnect the Data Source: Sometimes re-establishing the connection to DoubleClick can help reset any stale sessions or configurations. Disconnect and then reconnect the data source.
  4. Consult DoubleClick API Topic: Review the official Google DoubleClick documentation for any updates or changes in the API that might affect network retrieval. Google Marketing Platform Help.

External references

For more details on configuring and troubleshooting DoubleClick with Data Integration, refer to Data Integration - DoubleClick Connector.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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