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RVR-DOUBPUB-004

Issue summary

The error "Max timeout reached with error code RVR-DOUBPUB-004 occurs in the data connector doubleclick_publisher. This error indicates that the application has reached a timeout duration while trying to execute a request or process data using the DoubleClick Publisher (now known as Google Ad Manager) connector in Data Integration. This typically points towards network latency, a large volume of data, or inefficient querying as potential causes.

Action steps

To resolve the issue, follow these steps:

  1. Check Data Volume: Reduce the volume of data processed or the range of data. You can adjust these by limiting the date range, filtering the data more specifically, or both.
  2. Optimize Queries: If possible, refine and optimize the queries executed against the DoubleClick Publisher. Avoid fetching more data than necessary.
  3. Contact Support: Sometimes, you must adjust the timeout parameters at the server level or allocate additional resources. Contact Data Integration support if this error persists despite the above steps.
  4. Reference Logs: Review the logs related to the application's execution around the time of the reported error to identify any specific bottlenecks or failures that coincide with this error message.

External references

For more details about Google Ad Manager networking, consider reviewing the official Google Ad Manager Help.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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