RVR-DV-304

Issue summary

• The error "Failed to get query - query ID not found" with error code RVR-DV-304 typically occurs when using the DV360 connector in Data Integration. This indicates that the specified query ID does not exist or cannot be found within the DV360 data source.

Action steps

To resolve the error, follow these steps:

• Verify Query ID: Ensure that the query ID you are trying to access is correct. Double-check the ID in your configurations or source settings.
• Check Permissions: Make sure that your connection to DV360 is properly authenticated and that the credentials have the necessary permissions to access and retrieve query data.
• Reauthenticate Connection: Sometimes, authentication tokens can expire or become invalid. Try reauthenticating your connection to DV360 within Data Integration and then attempt to pull the query again.
• Review Connection Settings: Examine your DV360 connection settings in Data Integration to ensure everything is configured correctly, including authentication methods and token scopes.
• Contact Administrator: If you are having trouble retrieving the correct query ID, it might be a good idea to reach out to the person or team responsible for managing your DV360 account for clarification or assistance.

External references

• Data Integration DV360 Documentation: For detailed setup instructions specific to DV360 connection.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.