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RVR-DV-224

Issue summary

  • The error code RVR-DV-224 indicates that there is an issue with retrieving advertisers in the DV360 (Display & Video 360) data connector. This error generally stems from issues in connectivity or permission settings within the DV360 source.

Action steps

To resolve the error, follow these steps:

  • Verify API Credentials: Ensure that the API credentials provided for the DV360 connection in Data Integration are correct and have the necessary permissions to access advertiser data.
  • Check Quotas and Limits: Verify if any quotas or limits have been reached on the DV360 API. Exceeding these may cause failures in data retrieval.
  • Network Connection: Ensure that the connection to DV360 servers is stable and not hindered by any network-related issues.
  • Permissions: Verify that the authenticated user has access rights to view advertiser data within DV360. Insufficient permissions will cause data retrieval to fail.
  • Error Logs: Review any error logs provided by Data Integration for additional details that might pinpoint more specific causes or areas to investigate further.

External references

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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