RVR-DV-224
Issue summary
- The error code RVR-DV-224 indicates that there is an issue with retrieving advertisers in the DV360 (Display & Video 360) data connector. This error generally stems from issues in connectivity or permission settings within the DV360 source.
Action steps
To resolve the error, follow these steps:
- Verify API Credentials: Ensure that the API credentials provided for the DV360 connection in Data Integration are correct and have the necessary permissions to access advertiser data.
- Check Quotas and Limits: Verify if any quotas or limits have been reached on the DV360 API. Exceeding these may cause failures in data retrieval.
- Network Connection: Ensure that the connection to DV360 servers is stable and not hindered by any network-related issues.
- Permissions: Verify that the authenticated user has access rights to view advertiser data within DV360. Insufficient permissions will cause data retrieval to fail.
- Error Logs: Review any error logs provided by Data Integration for additional details that might pinpoint more specific causes or areas to investigate further.
External references
- Google Display & Video 360 API documentation for understanding API usage and quotas.
note
If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.