RVR-DV-219

1. Issue Summary:
   • The error "Failed to get query for report with API side failure, Error Code: RVR-DV-219, Data Connector: Display & Video 360" indicates an issue with retrieving data from DV360, possibly due to an API limitation or server-side error. This can occur if the request exceeds certain predefined API limits or due to authentication or configuration issues on the DV360 side.

Action steps

To resolve the error, follow these steps:

• Check API Limits: Confirm that your request does not exceed the API rate limits set by the DV360 API. These limits can include the number of requests per minute/hour. If exceeded, it may result in such failures. For detailed limit information, refer to the DV360 API documentation on limits.
• Verify API Credentials: Ensure that the API credentials used in Data Integration are correct and have the required permissions to access the DV360 data. Improper credentials can cause access failures.
• Check Query Configuration: Review the configuration of the report or query to ensure it aligns with the DV360 API requirements, such as valid dimensions and metrics.
• Retry the Request: Sometimes, transient issues on the API side can cause failures. Attempt to rerun the request after some time.
• Consult DV360 Documentation: For any specific API configurations or known issues, refer to the official DV360 documentation or the Data Integration help center on their platform integrations.

External references

• DV360 API Limits and Quota
• Data Integration Display & Video 360 Integration Documentation

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.